Security Policy
Security is at the heart of Propai CRM. We employ multiple layers of protection to ensure your data remains safe, confidential, and available whenever you need it.
1. Data Encryption
- In-Transit: All data transmitted between your browser and our servers is encrypted using TLS 1.3.
- At-Rest: Sensitive data in our databases is encrypted using AES-256 standard.
- Secure Key Management: Access keys and secrets are managed via specialized security modules.
2. Infrastructure Security
- Cloud Security: We host on top-tier providers with global compliance certifications.
- Firewalls & WAF: Continuous protection against SQL injection, XSS, and DDoS attacks.
- Private Network: Internal databases are isolated from the public internet.
3. Access Controls
- RBAC: Role-Based Access Control ensures users only see what they are authorized to see.
- Audit Logs: We log critical actions within the system for administrative tracking.
- Password Policies: Enforced minimum security standards for all user passwords.
4. Backups & Recovery
- Daily Backups: Automated encrypted backups of all databases.
- Disaster Recovery: Fast restoration plans to ensure minimal downtime in case of emergencies.
- Data Redundancy: Your data is replicated across multiple secure locations.
5. Proactive Monitoring
- 24/7 Monitoring: Continuous surveillance of server health and suspicious activities.
- Threat Detection: Automated alerts for any behavior that deviates from the norm.
- Vulnerability Scanning: Regular scans to identify and patch security flaws.
For security concerns or reporting vulnerabilities, contact security@propaicrm.com
Data Ownership & Security
All customer data and activity logs are 100% owned by you and can be exported or permanently deleted at any time with enterprise-grade security.