Payment Terms
These payment terms govern all financial transactions between you and Propai CRM. By subscribing, you agree to the following conditions.
1. Accepted Payment Methods
- Electronic payments: credit & debit cards
- Digital wallets and bank transfers
- Supported payment gateways:Stripe (international)Paymob (Egypt & MENA)
2. Invoicing
- An invoice is automatically issued for every payment
- Invoices are sent to your registered email address
- Pricing may be monthly or annual depending on your chosen plan
- All amounts are shown in the local currency selected at checkout
3. Late or Failed Payments
- If payment is not received:Phase 1: Premium features are temporarily disabledPhase 2: Account is suspended after a grace periodPhase 3: Account may be terminated with a 30-day data retention window
4. Price Changes
- We reserve the right to modify pricing
- Any price changes will be communicated with at least 30 days advance notice
- Existing subscribers will be honored at their current rate until renewal
5. Taxes
- Displayed prices do not include government taxes where applicable
- Any applicable VAT or local taxes will be added at checkout
- Enterprise clients may be eligible for tax-exempt pricing
For billing inquiries, contact billing@propaicrm.com
Data Ownership & Security
All customer data and activity logs are 100% owned by you and can be exported or permanently deleted at any time with enterprise-grade security.