Privacy Policy
At Propai CRM (provided by Rockai Dev), we are committed to protecting the data of our clients and system users. This policy explains what data we collect, how we use it, and your rights.
1. Data We Collect
- Account data: name, email address, phone number
- Company data: company name, team members, users
- Customer data: Leads, Deals, Activities
- System usage data and behavioral analytics
2. How We Use Your Data
- Operate and continuously improve Propai CRM
- Manage user and company accounts
- Analyze performance and deliver smart reports
- Power AI features and personalized recommendations
3. Data Protection
- Data is stored on secure, industry-grade servers
- Sensitive data is encrypted end-to-end (AES-256)
- Access is restricted by Roles & Permissions
- Regular security audits and vulnerability assessments
4. Data Sharing
- We do NOT sell or share your data with any third party, except:Service providers (Hosting / AI / Payment gateways)When required by an official legal order
5. Data Ownership
- All customer data (Leads / Deals) is owned by the client
- You may request a full data export at any time
- You may request permanent deletion of all your data
6. Policy Updates
- We reserve the right to update this policy
- Users will be notified of any material changes via email or in-app notification
For privacy-related questions, contact us at support@propaicrm.com
Data Ownership & Security
All customer data and activity logs are 100% owned by you and can be exported or permanently deleted at any time with enterprise-grade security.