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Legal · Privacy
Privacy Policy
Effective Date: April 2025 · Propai CRM by Rockai Dev
At Propai CRM (provided by Rockai Dev), we are committed to protecting the data of our clients and system users. This policy explains what data we collect, how we use it, and your rights.
- Account data: name, email address, phone number
- Company data: company name, team members, users
- Customer data: Leads, Deals, Activities
- System usage data and behavioral analytics
- Operate and continuously improve Propai CRM
- Manage user and company accounts
- Analyze performance and deliver smart reports
- Power AI features and personalized recommendations
- Data is stored on secure, industry-grade servers
- Sensitive data is encrypted end-to-end (AES-256)
- Access is restricted by Roles & Permissions
- Regular security audits and vulnerability assessments
- We do NOT sell or share your data with any third party, except:
- Service providers (Hosting / AI / Payment gateways)
- When required by an official legal order
- All customer data (Leads / Deals) is owned by the client
- You may request a full data export at any time
- You may request permanent deletion of all your data
- We reserve the right to update this policy
- Users will be notified of any material changes via email or in-app notification
For privacy-related questions, contact us at support@propaicrm.com
All customer data is fully owned by the client and exportable at any time.